This is my car speakers blog

Do you have a background in IT and enjoy dealing with people? Then this position is for you!

This is an excellent opportunity for a career in IT within a multinational and busy environment. The ideal candidate will have fluent Swedish with a good level of English and previous IT experience.

This is the perfect job for people with fluent Swedish and a good level of English who want to:

~ develop their IT- and Customer Service skills.
~ get a great international experience in a friendly and multicultural company.
~ get a competitive salary (€23,400/year = approximately €1,755/month after taxes) as well as a relocation package (€800 on completion of 4 months service = €400 after 2 months and €400 after an additional 2 months, tax free).

Responsibilities:
~ Follow-up and resolution on tickets / escalations coming from IBM's Swedish first-line support agents.
~ Outbound calls to customers who have called technical support - solving their problems by phone, including remote access of customers' computers where necessary.

This role calls for someone with a very strong technical background and varied IT skills, as the problems you will solve range from issues with servers, email, operating systems, (Vista and XP) and so on. Depending on the nature of the issue, some queries can take up to 3 hours to solve so patience and an analytical nature are a high priority in choosing our successful applicant. The inherent customer service element of this work requires someone with an excellent phone manner and an understanding of how to calmly guide a customer through a detailed technical solution by phone.

This role is very target-driven, as you will have a queue of emails to attend to and efficient resolution for problems logged by customers is of the utmost importance.

Requirements:
~ Fluent Swedish with a good level of English. An understanding of Norwegian is an advantage.
~ You have at least 1-2 years experience working in technical support or a similar IT problem-solving position.
~ You have a passion for IT, and enjoy being the person who can solve difficult problems for customers.
~ You have preferably completed an IT study qualification.
~ You have experience working with Windows XP and / or Vista.

If you are an energetic and outgoing professional intent on providing world-class service, this is the role for you! Variety, responsibility, teamwork, training and rewards are all on offer. This is an excellent opportunity for someone who wants to develop their Customer Service and computer skills within a global company. You will work in a friendly environment where employee creativity and innovation are both encouraged and rewarded. All our preparations and interviews are carried out over the phone, so you wont need to fly to Ireland until you have been made an official offer.

Does this sound like the job for you? Then why not apply today?! Send us your CV. (CV must be sent in English.).

Speaking – To convey thoughts, opinions, or emotions orally, to express yourself.

My rationale is built on the premise that to be a better public speaker, one needs to feel free from the fear of the act itself ; and the more experience at it, the better.

History

America – The land of freedom

Most modern Americans can trace their roots to their immigrant ancestors, who came to America to be free.

The immigrants were seeking freedom from religious persecution, economic troubles, political oppression, famines. Others who were brought in forcefully (as slaves or deported criminals), stayed on even after they were freed.

America’s policies throughout time have been democratic and have encouraged immigration (barring recent years).

India – The land of culture and society

India, on the other hand, has always been bound by culture and traditions. (I am not labeling this as good or bad. It just is.) Each person’s value was as estimated in the eyes of society.

Our inherent closeness to our family and friends has meant that almost everything we generally do or say takes a second thought to think about how it will be perceived in society.

We look, and rarely leap.

Even our freedom movement was driven by rebelutionary individuals rather than the masses. We fought for freedom from the English oppression,  to go back to our culture and traditions.

Education System

America – Flexible, Fostering independent thinking. Historically, no of opportunities > no of people.

America’s education system encourages students to choose their subjects right from high school. It also happens to be a system designed to boost self-esteem in classes. (Although getting everyone to pass in school lowers standards in high-school and so on, that’s not the focus of our reasoning.)

An effect of this choice for students is that many opt out of mathematics (which builds a foundation for logical thinking), and as a result Americans tend to do and say impulsively, rather than rationally.

This system encourages and demands independent thinking and ability to express opinions. Even relationships with professors are engaging, almost as if they are equals.

India – Methodical, Herd mentality. Historically, no of people > no of opportunities.

In India, the education and social system is hard on students. If you dont perform (which is largely dependent on how well you memorize stuff), you are labelled stupid and looked down upon. This memorization approach does not recognize or encourage independent thinking.

Classroom discussions are conspicuous by their absence. Even teachers are treated as Gurus with respect, raising barriers to open and engaging communication. (That teachers tend to use their dictatorial powers to harm students who oppose them does not help either.)

Effectively, Indians tend to be deprived of a platform to express their views.

As a result of these, Americans are better speakers than Indians.

This post is guilty of generalization (of course).

6x9 car speakers